Returns

If the order is wrong

Wrong design, wrong size, wrong colour, or a piece that is not right: tell us the same day or the next working day and we will exchange it.

The courier collects the original when they bring the replacement, so there is nothing to arrange separately.

If you simply changed your mind

Unworn, unwashed, with the tags on and within seven days of delivery: we will take it back.

For a change of mind the delivery fee is not refunded, since that part of the trip already happened.

What we cannot take back

Anything worn, washed, altered, or damaged after delivery — and anything ordered in a size you confirmed against the size chart rather than asking us first is still exchangeable, so ask.

How to start

Get in touch with your order number and what is wrong. We will arrange the exchange or refund from there.

Refunds on cash orders are paid back in cash, by the courier, at the same time as the collection.